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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Shipping & Delivery
- The domestic USPS Priority Mail shipping cost for one photo album is $4.95. Using this shipping option, your order will arrive in 2-3 business days. The shipping rate will vary depending on your delivery location and the quantity of albums you order. You will find additional shipping options, including international shipping rates, when you proceed to checkout to complete your order.
If you require expedited shipping or want to get a customized shipping quote, please contact us directly (by using the Contact Form or via email at sales@boardbookalbums.com) for shipping options and pricing. - Privacy & Security
- You can shop online at www.boardbookalbums.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
- The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
- www.Boardbookalbums.com is registered with the Authorize.Net Verified Merchant Seal program.
- We do not share your credit card or personal information with anyone. For your security, your credit card information is not saved in our system.
- Returns & Replacements
- We will gladly issue a refund or exchange within 14 days of your purchase, if you are not fully satisfied with your purchase. For refunds and exchanges, please return the product to us within 14 days. Please allow another 14 days for us to process your refund or to issue you a replacement product. 100% Satisfaction Guaranteed.
- Ordering
- You can order online via our website at www.boardbookalbums.com or call 1-800-506-9683 to order over the phone. You can also order by emailing us at sales@boardbookalbums.com
- Payment, Pricing & Promotions
- We gladly accept Visa, Mastercard, Discover, and American Express. You can also pay via PayPal or mail a personal check to the following address:
Board Book Albums, LLC
123 Rush Haven Drive
The Woodlands, TX 77381
